Privacy Policy
VES Golf - Privacy Policy
- Last Updated: 17th November 2025
- Company Details: VES Golf Pty Ltd (ABN: 69 982 413 752)
VES Golf respects your privacy, empowers your choices, and protects your information. This policy explains how we collect, use, store and safeguard your personal information when you interact with us.
By using our website or making a purchase, you agree to this Privacy Policy.
What Personal Information We Collect
We may collect:
- Identity information: name, date of birth (optional)
- Contact details: email, phone number, billing + delivery address
- Purchase details: order history, payment method (tokenised)
- Device + browsing data: IP address, pages visited, cookies, cart behaviour
- Marketing preferences: email opt-ins, feedback, competitions
Payment card data is not stored by VES Golf — it is securely handled by our certified payment providers (e.g., Shopify Payments, PayPal).
How We Use Your Information
We only use your data to:
- Process and deliver your orders
- Personalise your shopping experience
- Improve our website performance and products
- Communicate important updates (e.g., order tracking)
- Provide customer support
- Send marketing (only if you opt-in — unsubscribe anytime)
- Detect and prevent fraud
We do not sell or trade your personal information.
Data Protection for Minors
We take children’s privacy seriously.
- We do not knowingly collect personal information from children under 16 without parent or guardian consent
- If we learn that we have collected such information unintentionally, we will delete it promptly
Parents/guardians may contact us to review or request deletion of a child’s data.
International Data Transfers
Your data may be processed outside Australia (e.g., Shopify and secure hosting providers).
Where this occurs, we ensure appropriate legal safeguards are in place.
Cookies, Analytics & Tracking
We use cookies and similar technologies to:
- Keep items in your cart
- Measure website performance
- Improve your browsing experience
- Provide personalised recommendations and ads
You can control cookies via your browser or cookie preferences banner.
Our full Cookie Policy can be viewed below.
Marketing Communications
We only send marketing if you:
- Subscribe to our mailing list, or
- Consent during checkout
You can unsubscribe anytime using the link in our emails or by contacting us.
Third-Party Service Providers
Trusted partners may handle data to support our business:
Examples:
- Shopify (store platform + secure payments)
- PayPal (secure payments)
- Shipping carriers
- Marketing and analytics providers
They may only use your data for the specific service provided to us.
Your Rights
Your privacy rights depend on your local laws, including:
Under Australian Privacy Act:
✔ Access and request correction of your data
Under GDPR (EU/UK customers):
✔ Access, correction, deletion, portability
✔ Object or restrict processing
✔ Withdraw consent anytime
Under CCPA (California customers):
✔ Right to know, delete, and opt-out of specific data uses
To exercise your rights, contact us using the details below.
Data Security & Storage
We take reasonable steps to protect your information through:
- Encryption
- Secure access controls
- Regular system monitoring
We retain your information only as long as required for business or legal purposes.
Links to Other Sites
Our website may include links to third parties.
We are not responsible for their privacy practices — please review their policies.
Changes to This Policy
We may update this Privacy Policy occasionally.
The latest version will always be published on this page.
Contact Us
Have questions about how we protect your information?
VES Golf Pty Ltd
Unit 50, 203 Rooks Road
Vermont VIC 3133
Australia
Email: support@ves.golf